Refund Policy

Overview

At Mantra – Taste of Gold, we aim to deliver the highest quality products including A2 Desi Cow Ghee online, pure desi ghee in India, and other natural food items.

Due to the perishable nature of our products, we follow a limited refund and cancellation policy.

Order Cancellation

• Orders can be cancelled only before dispatch
• Once the order is shipped, cancellation is not allowed

For cancellation requests, contact us immediately after placing your order.

Refund & Replacement

We offer refunds or replacements only in the following cases:

• Damaged product received
• Wrong product delivered
• Quality issue (valid reason required)

Our commitment to quality extends across our entire range of Ghee, Makhana, and Masalas — carefully selected to bring authentic taste and goodness to your everyday kitchen.

Return Conditions

• Issue must be reported within 24–48 hours of delivery
• Product should be unused and in original packaging
• Proof (images/videos) may be required

Refund Process

• Once approved, refunds will be processed within 5–7 business days
• Refund will be credited to the original payment method

Contact for Support

For any refund or cancellation requests:

Email: info@mantragold.in
Phone: +91 8570021174